Free shipping on every order. No minimum. Processing: 1–2 business days. Delivery: 7–15 business days after shipping. Estimates, not guarantees — customs and carrier delays happen. If your order is going to be delayed beyond this window, we'll email you and you can wait or cancel for a full refund. Import duties and taxes are included in the price you pay at checkout. You won't be asked to pay anything on delivery. If anyone asks you to, don't pay — email us. Tracking is not currently available for our shipping method. You'll get an email when your order ships. For a status update at any time, email us with your order number and we'll tell you where it stands. If your order hasn't arrived 20 business days after it shipped, email us. We'll send a replacement at no cost or refund you in full — your choice, no questions asked. Damaged on arrival? Photograph the package before opening and email us within 48 hours. Please check your address at checkout. We can't reroute a package once it's gone. We ship to all 50 US states. aurex.us@outlook.com
